PRIVACY POLICY

You deserve clarity, respect, and peace of mind.

1. Introduction

At Social Security Claiming Experts (“we,” “us,” or “our”), we understand that you are trusting us with sensitive personal and financial information. Protecting your privacy is central to our mission.

Important Note:

We are a private, independent analytical firm. We are not the Social Security Administration (SSA) or any government agency

This Privacy Policy explains:

What information we collect

How we use it

How we safeguard it

Your choices and rights regarding your data

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We collect only the information necessary to perform accurate Social Security analysis, deliver your consultation, and maintain secure communication.

A. Personal Identification Information

We may collect:

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Marital status (to determine filing rules related to spousal/survivor benefits)

B. Social Security, Longevity & Financial Information

To perform your analysis, we may request:

  • Social Security Statements uploaded from SSA.gov
  • Encrypted SSA.gov XML earnings files
  • Detailed earnings history data
  • Information regarding spouses, former spouses, dependents, or survivor eligibility
  • General financial or lifestyle information relevant to benefit timing

(e.g., retirement account estimates, pension details, monthly income, real estate equity).

Longevity Information (LivingTo100.com Report)

As part of our analysis, you may be asked to provide:

  • Your individualized longevity estimate or Maximum Life Expectancy Age calculated using the LivingTo100.com tool
  • A PDF of your LivingTo100 results or your self-reported maximum age from their questionnaire

This information is used solely to model retirement duration and optimize your claiming strategy.

C. Payment Information

Payments are securely processed through third-party vendors such as Stripe.

We do not store, collect, or have access to your credit card numbers, banking passwords, or SSA.gov login credential

3. How We Use Your Information

We use your information only for legitimate business purposes, including to:

  • Generate your Custom Strategy Report
  • Determine eligibility for spousal, survivor, divorced-spouse, or dependent benefits
  • Provide scheduling, reminders, and consultation support
  • Improve service accuracy and quality
  • Comply with legal, regulatory, or security requirements

We do not sell, rent, or trade your information.

4. Information Sharing & Disclosure

We share information only in the limited circumstances outlined below.

A. Service Providers

We use trusted third-party vendors for:

  • Encrypted file storage
  • Scheduling systems
  • Email and communication tools
  • Payment processing

These providers are contractually required to safeguard your information and use it only for the services we request.

B. Financial Advisors (White-Label Services)

If you are a financial advisor using our white-label or report-only services:

We process your clients’ data solely to produce the analysis for your firm.
We do not:

  • Contact your clients
  • Market to your clients
  • Sell their data
  • Use their data for anypurpose other than creating the requested report

Your client relationships remain fully yours.

C. Legal Requirements

We may disclose information if required by law, such as in response to a subpoena, court order, or regulator request.

D. Business Transfers

In the event of a merger, acquisition, restructuring, or asset sale, customer information may be transferred to the acquiring party. You will be notified in such an event.

We never share your information with advertisers or unrelated third parties

5. Data Security & Retention

We use industry-standard security practices to protect your information:

  • 256-bit SSL encryption for all data transmitted between your device and our servers
  • Encrypted storage for Social Security statements and analysis documents
  • Access restricted to authorized personnel only
  • Internal data minimization protocols

Data Retention Policy

To minimize long-term exposure of sensitive data:

  • SSA.gov XML earnings files and uploaded Social Security statements are retained only as long as needed to generate your report and support your consultation.
  • After your engagement is complete, these files are deleted according to our secure data-disposal schedule.
  • Reports and aggregated, non-identifiable analysis may be retained for quality assurance or recordkeeping.

While we take strong measures, no online system can guarantee absolute security. We encourage you to safeguard your personal devices and credentials.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Maintain session security
  • Measure website performance and analytics
  • Improve user experience

You may disable cookies in your browser settings, though some features may not function correctly without them.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to personal information we hold about you

Request corrections to inaccurate data

Request deletion of your data (subject to lawful retention requirements)

Request information about how your data has been used

Opt out of marketing or non-essential communication

To exercise your rights, email us at: [email protected]

8. Children’s Privacy

Our services are intended for adults and are not directed to individuals under age 18.
 We do not knowingly collect information from minors.

9. Contact Us

If you have questions regarding this Privacy Policy or how your data is handled, please contact us:

Mailing Address

777 N Michigan Avenue, Suite 2400 Chicago, IL 60611

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