Data Retention Policy

Last Updated: January 1, 2026

Overview

Your privacy and security are central to how we operate. This Data Retention Policy explains how long we retain information and when we securely delete it. Our guiding principle is data minimization: we keep only what we need, and only for as long as necessary.

2. Social Security Statements & Sensitive Documents

Retention Period: Approximately 90 days after your consultation is completed

We retain your Social Security XML file and other sensitive uploads long enough to:

  • Complete your Strategy Report
  • Answer any follow-up questions during your decision window

After this period:

  • Your sensitive documents are archived, then
  • Permanently deleted during our quarterly data purge cycle

This reduces long-term exposure and enhances your privacy.

3. Life Expectancy Reports (LivingTo100.com)

If you upload a life expectancy report or enter life expectancy values from LivingTo100.com:

Retention Period: Approximately 90 days after your consultation is completed.

After your analysis is complete and your 90-day review window passes, this information is deleted during our scheduled data purge.

4. Client Strategy Reports

Retention Period: 7 years.

We retain your final Strategy Report and related analysis to:

  • Support future questions
  • Maintain accurate business records
  • Comply with professional and legal standards

This information does not include raw SSA XML files or other sensitive source documents.

5. Payment Information

Retention Period: None.

We do not store:

  • Credit card numbers
  • Bank account details
  • Login credentials

All payments are processed by secure third-party providers such as Stripe, which comply with PCI DSS Level 1 security requirements.

6. Correspondence & Contact Information

Retention Period: Indefinite or until you request deletion.

This includes:

  • Email communications
  • Your name and contact information
  • Appointment and scheduling details

This allows us to verify your service history and provide ongoing support.
 You may unsubscribe from marketing communications at any time.

7. Requesting Early Deletion

You may request deletion of your personal data earlier than the standard retention schedule allows, unless we are legally required to retain it.

To request deletion, contact us at:

[email protected]